I posit that we now have a whole new class of consumer that is completely oblivious to certain hitherto fundamental concepts – and this can lead to poor business decisions and overall sub-optimal execution and results.
I got the idea after a discussion with an ex colleague (that’s now working for a cloud vendor) where he proudly proclaimed that infrastructure is unimportant and uninteresting.
I’ll start generically and shift to IT. The generic aspect of this problem is very interesting, since it’s lowering quality in all sorts of fields.
And never forget: Just because something is widely and easily available doesn’t mean it’s better. It simply means that more people have access to it.