More FUD busting: Deduplication – is variable-block better than fixed-block, and should you care?

Before all the variable-block aficionados go up in arms, I freely admit variable-block deduplication may overall squeeze more dedupe out of your data.

I won’t go into a laborious explanation of variable vs fixed, but, in a nutshell, fixed-block deduplication means that data is split into equal chunks, each chunk given a signature, compared to a DB and the common chunks are not stored.

Variable-block basically means the chunk size is variable, with more intelligent algorithms also having a sliding window, so that even if the content in a file is shifted, the commonality will still be discovered.

With that out of the way, let’s get to the FUD part of the post.

I recently had a TLA vendor tell my customer: “NetApp deduplication is fixed-block vs our variable-block, therefore far less efficient, therefore you must be sick in the head to consider buying that stuff for primary storage!”

This is a very good example of FUD that is based on accurate facts which, in addition, focuses the customer’s mind on the tech nitty-gritty and away from the big picture (that being “primary storage” in this case).

Using the argument for a pure backup solution is actually valid. But what if the customer is not just shopping for a backup solution? Or, what if, for the same money, they could have it all?

My question is: Why do we use deduplication?

At the most basic level, deduplication will reduce the amount of data stored on a medium, enabling you to buy less of said medium yet still store quite a bit of data.

So, backups were the most obvious place to deploy deduplication. Backup-to-Disk is all the rage, what if you can store more backups on target disk with less gear? That’s pretty compelling. In that space you have of course Data Domain and the Quantum DXi as the two of the more usual backup target suspects.

Another reason to deduplicate is to not only achieve more storage efficiency but also improve backup times by not even transferring over the network data that’s already been transferred. In that space there’s Avamar, PureDisk, Asigra, Evault and others.

NetApp simply came up with a few more reasons to deduplicate, not mutually exclusive with the other 2 use cases above:

  1. What if you could deduplicate your primary storage – typically the most expensive part of any storage investment – and as a result buy less?
  2. What if deduplication could actually dramatically improve your performance in some cases, while not hindering it in most cases? (the cache is deduplicated as well, more info later).
  3. What if deduplication was not limited to infrequently-accessed data but, instead, could be used for high-performance access?

For the uninitiated, NetApp is the only vendor, to date, that can offer block-level deduplication for all primary storage protocols for production data – block and file, FC, iSCSI, CIFS, NFS.

Which is a pretty big deal, as is anything useful AND exclusive.

What the FUD carefully fails to mention is that:

  1. Deduplication is free to all NetApp customers (whoever didn’t have it before can get it via a firmware upgrade for free)
  2. NetApp customers that use this free technology see primary storage savings that I’ve seen range anywhere from 10% to 95%, despite all the limitations the FUD-slingers keep mentioning
  3. It works amazingly well with virtualization and actually greatly speeds things up especially for VDI
  4. Things that would defeat NetApp dedupe will also defeat the other vendors’ dedupe (movies, compressed images, large DBs with a lot of block shuffling). There is no magic.

So, if a customer is considering a new primary storage system, like it or not, NetApp is the only game in town with deduplication across all storage protocols.

Which brings us back to whether fixed-block is less efficient than variable-block:

WHO CARES? If, even with whatever limitations it may have, NetApp dedupe can reduce your primary storage footprint by any decent percentage, you’re already ahead! Heck, even 20% savings can mean a lot of money in a large primary storage system!

Not bad for a technology given away with every NetApp system…

D

NetApp disk rebuild impact on performance (or lack thereof)

Due to the craziness in the previous blog, I decided to post an actual graph showing a NetApp system I/O latency while under load and a disk rebuild. It was a bakeoff vs another large storage vendor (which NetApp won).

The test was done at a large media company with over 70,000 Exchange seats. It was with no more than 84 drives, so we’re not talking about some gigantic lab queen system (I love Marc Farley’s term). The box was set up per best practices, with aggregate size being 28 disks in this case.

(Edited at the request of EMC’s CTO to include the performance tidbit): Over 4K IOPS were hitting each aggregate (much more than the customer needed) and the system had quite a lot of steam left in it.

There were several Exchange clusters hitting the box in parallel.

All of the testing for both vendors was conducted by Microsoft personnel for the customer.  The volume names have been removed from the graph to protect the identity of the customer:

 

Under a 53:47 read/write ratio 8K-size IOPS, a single disk was pulled.  Pretty realistic failure scenario, a disk breaks while the system is under production-level load. Plenty of writes, too, almost 50%.

Ok…  The fuzzy line around 6ms is the read latency.  At point 1 a disk was pulled and at point 2 the rebuild completed.  Read latency increased to 8ms during the rebuild, but dropped back down to 5 after the rebuild completed.  The line at less than 1 ms response time straight across the bottom is the write latency. Yes it’s that good.

So – there was a tiny bit of performance degradation for the reads but I wouldn’t say that it “killed” performance as a competitor alleged.

The rebuild time is a tad faster than 30 hours as well (look at the graph 🙂 ) but then again the box used faster, 15K drives (and smaller, 300GB vs 500GB), so before anyone complains, it’s not apples-to-apples compared to the Demartek report.

I just wanted to illustrate a real example from a real test at a real customer using a real application, and show the real effects of drive failures in a properly-implemented RAID-DP system.

The FUD-busting will continue, stay tuned…

D

Vendor FUD-slinging: at what point should legal action be taken? And who do you believe as a customer?

I’m all for a good fight, but in the storage industry it seems that all too many creative liberties are taken when competing.

Let’s assume, for a moment, that we’re talking about the car industry instead. I like cars, and I love car analogies. So we’ll use that, and it illustrates the absurdity really well.

The competitors in this example will be BMW and Mercedes. Nobody would argue that they are two of the most prominent names in luxury cars today.

BMW has the high-performance M-series. Let’s take as an example the M6 – a 500HP performance coupe. Looks nice on paper, right?

Let’s say that Mercedes has this hypothetical new marketing campaign to discredit BMW, with the following claims (I need to, again, clarify that this campaign is entirely fictitious, and used only to illustrate my point, lest I get attacked by their lawyers):

  1. Claim the M6 doesn’t really have 500HP, but more like 200HP.
  2. Claim the M6 only does 0-60 in under 5 seconds with only 5% of the gas tank filled, a 50lb driver, downhill, with a tail wind and help from nitrous.
  3. Claim that if you fill the gas tank past 50%, performance will drop so the M6 does 0-60 in more like 30 seconds. Downhill.
  4. Claim that it breaks like clockwork past 5K miles.
  5. Claim that they have one, they tested it, and performs as they say.
  6. Claim that, since they are Mercedes, the top name in the automotive industry, you should trust them implicitly.

Imagine Mercedes, at all levels, going to market with this kind of information – official company announcements, messages from the CEO, company blogs, engineers, sales reps, dealer reps and mechanics.

Now, imagine BMW’s reaction.

How quickly do you think they’d start suing Mercedes?

How quickly would they have 10 independent authorities testing 10 different M6 cars, full of gas, in uphill courses, with overweight drivers, just to illustrate how absurd Mercedes’ claims are?

How quickly would Mercedes issue a retraction?

And, to the petrolheads among us: wouldn’t such a stunt look like Mercedes is really, really afraid of the M6? And don’t we all know better?

More to the point – do you ever see Mercedes pulling such a stunt?

Ah, but you can get away with stuff like that in the storage industry!

Unfortunately, the storage industry is rife with vendors claiming all kinds of stuff about each other. Some of it is or was true, much of it is blown all out of proportion, and some is blatant fabrication.

For instance, XIV breaking if you pull 2 disks out as I state in a previous post, it’s possible if the right 2 drives fail within a few minutes of each other. I think it’s unacceptable, even though it’s highly unlikely to happen in real life. But I’ve seen sales campaigns against the XIV use this as the mantra, to the point that the fallacy is finally stated: “ANY 2 drive failure will bring down the system”.

Obviously this is not true and IBM can demonstrate how untrue that is. Still, it may slow down the IBM campaign.

Other fallacies are far more complicated to prove wrong, unfortunately.

An example: Pillar Data has an asinine yet highly detailed report by Demartek showing NetApp and EMC arrays having significantly lower rebuild speeds than Pillar (as if that’s the most important piece of data management, but anyway, rebuild speed hasn’t helped Pillar sales much, even if it’s true).

To anyone that knows how to configure NetApp and EMC, they’d see that the Pillar box was correctly configured, whereas the others intentionally made to look 4x worse (in the case of NetApp, they literally went against not just best practices but blatantly against system defaults in order to make it slower). However, some CIOs might read this and give credence to it, since they don’t know the details and don’t read past the first graph.

For EMC and NetApp to dispute this, they have to go to the trouble of configuring, properly, a similar system, and running similar tests, then writing a detailed and coherent response. It’s like wounding the enemy soldier instead of killing them, their squadmates have to help them out, wasting manpower. I get it – it’s effective in war. But is it legal in the business world?

Last but not least: EMC and HP, at the very least, have anti-NetApp reports, blogs, PPTs etc. that literally look just like the absurd Mercedes/BMW example above, sometimes worse. Some of it was true a long time ago (the famous FUD “2x + snap delta” space requirement for LUNs is really “1x + snap delta” and has been for years), some of it is pure fabrication (“it slows down to 5% of its original speed if you fill it up!”). See here for a good explanation.

Of course, again that’s like wounding the enemy soldiers: NetApp engineers have to go and defend their honor, show all kinds of reports, customer examples, etc etc. Even so, at some point many CIOs will just say “I trust EMC/HP, I’ve been buying their stuff forever, I’ll just keep buying it, it works”. The FUD is enough to make many people that were just about to consider something else, go running back to mama HP.

Should NetApp sue? I’ve seen some of the FUD examples and literally they are not just a bit wrong but magnificently, spectacularly, outrageously wrong. Is that slander? Tortuous interference? Simply a mistake? I’m sure some lawyer, somewhere, knows the answer. Maybe that lawyer needs to talk to some engineers and marketing people.

Let’s flip the tables:

If NetApp went ahead and simply claimed an EMC CX4-960 can only really hold 450TB, what would EMC do?

I can only imagine the insanity that would ensue.

I’ll finish with something simple from the customer standpoint:

NetApp sold 1 Exabyte of enterprise storage last year, if it was as bad as the other (obviously worried) vendors are saying, does that mean all those customers buying it by the truckload and getting all those efficiencies and performance are stupid and wasted their money?

D